Terms

Pen-Burn™ Pel-Bed™ Aqua-Pel™

1 Any items for Return must be in original condition and not have been interfered with in any way

2 This product may not be rebranded and sold on

3 We reserve the right to cease at any time offers or promotions

4 It is the customer’s responsibility to use the product for the purpose it was purchased for

5 Deliveries

  • No products will be dispatched until payment has been received
  • Please note !!! that pallets will be delivered by a national network with large lorrys which require suitable access height ,width narrow\weight limited bridges for HGV and a smooth, hard, level surface for delivery. The lorry won’t have a forklift so you may need to organise some help if there isn’t anyone present to receive goods. Please call office 01665 589435 to arrange delivery time. This may incur additional charges. We reserve the right to pass on any redelivery costs to the customer.
  • If any goods have been damaged in transit please let us know in writing with a photo within 7 days of delivery.
  • Small items include delivery.  Larger items are charged per pallet space. £50+vat normal rate. Scotland Wales Devon & Cornwall £60+vat. To ensure prompt delivery please select the correct delivery option.
  • For larger deliveries please call office 01665 589435
  • For self collect or to arrange your own pick up please call the office 01665 589435.
The Northumbrian Pellet Co. PelBurn, Ple-Bed, Aqua-Pel